Your Project Didn’t Turn Out as Promised. Let’s Review What Can Be Recovered.
If a previous agency left your website or software project unfinished, Softlogs can review the available work, identify what may be usable, and discuss a practical path forward.
What We Mean by Project Recovery.
This service is about digital project assessment — understanding what exists, what’s usable, and what a practical path forward looks like. Common situations:
- An unfinished website
- An incomplete ecommerce store
- A partially built application
- A software project with missing features
- Existing code or design files that need review
- A project that needs rebuilding because the available work isn’t usable
To be clear: Softlogs does not promise to recover money, reverse payments, pursue legal claims, or retrieve assets we cannot access. We review the digital work and tell you honestly what may be possible.
What We Can Review.
- Existing website or staging link
- Available source code or repository
- Design files
- Project documentation
- Feature list and original scope
- Hosting or deployment situation
- Current technical problems
- Work already completed and what remains
What Happens After You Submit?
Tell Us What Happened
You describe the project, what was promised, what was delivered, and what remains incomplete.
Share Available Evidence
You may provide safe links or non-sensitive materials. Please don’t send passwords, payment card details, or private access credentials.
Initial Technical Review
We review the available information and determine whether a more detailed technical assessment may be possible.
Recovery Feasibility Discussion
We discuss what may be usable, what’s missing, what may need rebuilding, possible risks, and likely next steps.
Scope and Proposal
If you wish to proceed, we define the proposed work, deliverables, timeline, and cost before starting.
Recovery or Rebuild
Work begins only after scope and terms are agreed — whether that means recovering usable work, rebuilding part of it, or telling you the project isn’t feasible as-is.
The initial review does not guarantee recovery or any particular result — its purpose is to give you a clear, honest picture of what’s possible.
Possible Outcomes.
What to Prepare.
- Project website or staging URL, if available
- The original scope, proposal, or agreement
- A list of unfinished or missing features
- Any design files or documentation you have
- Source code or repository access — if it’s safe to share later
- A short timeline of what happened
Important Limitations.
- Softlogs does not guarantee recovery of money or assets.
- Technical review does not establish whether fraud occurred.
- Legal disputes or payment disputes may require your bank, payment provider, platform, or a qualified legal professional.
- Please do not share passwords, card details, private keys, or sensitive personal information through the inquiry form.
- Any paid technical assessment or rebuild must be agreed before work begins.
Questions? Answered.
No. We’re a technical team, not a legal or collections service — we can’t reverse payments or pursue claims. Money-related disputes may need your bank, payment provider, platform, or a qualified legal professional.
Sometimes. If code or files exist and can be accessed safely, we can review what’s usable. If they don’t exist or can’t be retrieved, we’ll tell you that plainly.
Potentially — after a review. Depending on what’s usable, the path may be recovering part of the work, rebuilding sections, or starting fresh where that’s the practical option.
Let us know. The review can still assess what’s visible and what materials you have. Access issues are common, and we’ll discuss realistic options.
Only if that’s the practical and agreed path. Some projects need partial rebuilds; others are better rebuilt fully. Nothing is decided until the review — and your approval.
It depends on what the review finds and what you choose to do next. Any paid assessment or rebuild is scoped and agreed before work begins.
It depends on the materials available and the size of the project. We don’t promise fixed timeframes before seeing the situation — we’ll be clear about next steps after the initial look.
We’ll tell you honestly. Sometimes the most helpful outcome is a clear “this isn’t feasible” — so you can decide what’s next with better information.
Tell Us What Happened. We’ll Review the Project and Explain the Possible Next Steps.
Describe the situation and what you have available. We’ll review it carefully and tell you honestly what may be possible — no false promises.