Privacy Policy

1. Who We Are

Softlogs is a digital studio providing website, software, application, design, automation, and related digital services. This Privacy Policy explains how we handle personal information collected through the softlogs.co website (the “Site”), including information you submit through our inquiry and consultation forms.

If you have questions about this policy or your information, contact us at hello@softlogs.co.

2. Information We Collect

Information you provide

When you submit a form on the Site — for example, to discuss a project, request a consultation, or apply for one of our programs — you may share:

• Your name and business email address
• Company or project details
• Phone number (optional, where offered)
• Information about your project, goals, timeline, and related details you choose to share

Technical information

Our hosting infrastructure may process basic technical information required to operate and secure the Site, such as the pages requested and standard device or browser information. We do not currently run third-party advertising or tracking analytics on the Site.

3. How We Use Information

• To respond to your inquiries and schedule conversations
• To understand your project and prepare proposals or quotes
• To provide services you engage us for and to communicate about them
• To maintain and improve the Site and our services
• To meet legal, accounting, or regulatory obligations

We do not sell or rent your personal information.

4. Calls, Texts, and Emails (Communications Consent)

When you submit a form on the Site or otherwise provide your contact information to us, you consent to be contacted by Softlogs by telephone call, text message (SMS), and email at the contact information you provide. This includes communications made using automated technology or prerecorded messages and, where permitted by law, marketing communications.

Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP (reply HELP for help), opt out of emails using the unsubscribe link in any email, or ask us to stop contacting you by emailing hello@softlogs.co. Consent to receive these communications is not a condition of any purchase.

5. When Information Is Shared

We may share information with trusted service providers who help us operate (for example, hosting, email, or scheduling providers), under appropriate confidentiality expectations. We may also disclose information where required by law or to protect the rights, safety, and property of Softlogs, our clients, or others. If our business is involved in a merger, acquisition, or asset transfer, information may be transferred as part of that transaction.

6. Retention

We keep personal information only as long as needed for the purposes described in this policy — for example, while an inquiry or engagement is active, and for reasonable periods afterward for business records and legal compliance. You may ask us to delete your information at any time (see “Your Choices” below).

7. Your Choices and Rights

You can ask us to access, correct, or delete personal information you have shared with us by emailing hello@softlogs.co. We will respond within a reasonable timeframe. Depending on where you live, you may have additional rights under applicable privacy laws (such as GDPR or CCPA/CPRA); we honor applicable requests in line with those laws.

8. Security

We use reasonable technical and organizational measures to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security — which is another reason we ask you never to send credentials or sensitive financial information through the Site.

9. Cookies

We do not currently use advertising or cross-site tracking cookies on the Site. For details about how cookies and similar technologies are handled, see our Cookie Policy.

10. Children

The Site is intended for business use and is not directed to children. We do not knowingly collect personal information from children under 16.

11. Changes to This Policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Continued use of the Site after changes means you accept the updated policy.

12. Contact

Questions, requests, or concerns? Email hello@softlogs.co and we’ll be glad to help.